How does the Baser 5-year spare-part guarantee work?

It's simple: we make products just like in the old days—of good quality and repairable. If a part breaks within 5 years of purchase, we’ll send a replacement free of charge, with no questions asked. You’ll only pay for shipping, handling, and packaging costs. Simply find the part on our repair page and request to have it shipped to you.

We aim to be the most sustainable shade and base brand in the world, so we do our best to reduce our environmental impact at every stage of our business, including after purchase.

That means we want you to repair your purchases when possible, instead of throwing them away and buying from us again.

Yes, we might lose money that way, but we’re helping to save the world—and we’re okay with that.

Take me to the repair page