FAST AND FREE SHIPPING
ONE OF A KIND OUTDOOR UMBRELLAS
BEST WARRANTY AND SERVICE IN THE MARKET 
We are here to answer all your shade questions
Contact us 6 days a week for advice on everything shade.
Start a Chat or Call
Phone: +61 489 07 39 95
Opening hours: Monday to Saturday AEDT: 14:00 – 22:00
Prefer Email? – During high season summer time, we respond within 24 hours (often faster).
Simply write to: help(@)mybaser.com.au
FAQ
We deliver across Australia.
Most of the time, it's free, but there may be extra costs if you live in a hard-to-reach or remote area. This will be reflected in your order summary.
Each Baser base comes with 1 or 2 sandbags, but you may need extra if you live in a windy area. Check out our blog post to determine how many you need.
No, we ship sandbags without sand to avoid high shipping costs. It's easier to buy sand locally.
Setup is simple, but if you need guidance, check out our assembly instructions here.
Recyled Plastic Waste
At Baser, we prioritize sustainability by as much recycled materials for our products as possible. Our umbrella stands are crafted from recycled fishing nets and plastic waste, all manufactured in Denmark using clean wind energy.
This commitment ensures that our products not only perform well but also reduce environmental impact.
Enjoy Our 5-Year Parts Warranty
At Baser, we believe in repairing, not replacing. That’s why we do all in our power to make our products repairable, ensuring your investment lasts as long as possible. Should any part break within the first 5 years, we’ve got you covered with our comprehensive warranty. You only pay for shipping and handling.
We’re committed to sustainability and minimizing waste, so instead of buying new, you can keep your Baser umbrella in great shape for years to come.
